Frequently Asked Questions
Find answers to all your queries regarding Shipping & Orders, Specs & Functions, and Riding & Maintenance to ensure a smooth and informed experience with your KUGOO electric scooter.
G2 Max Electric Scooter
The Kukirin G2 Max has a maximum speed of 34 mph (55 km/h), as confirmed by its product specifications.
Key Specs Recap:
Top Speed: 34 mph (55 km/h)
Tested Range: Up to 43 miles (69 km)
Charging Time: 10-11 hours
Brakes: Dual Disc Brakes Brake System
This makes it a relatively fast electric scooter, suitable for urban commuting and riders looking for higher speeds.
Key Specs Recap:
Top Speed: 34 mph (55 km/h)
Tested Range: Up to 43 miles (69 km)
Charging Time: 10-11 hours
Brakes: Dual Disc Brakes Brake System
This makes it a relatively fast electric scooter, suitable for urban commuting and riders looking for higher speeds.
KuKirin G2 Max Electric Scooter | Quick Speed Limiter Tutorial
https://youtu.be/-pIWBlbYnLI
Hold down the brake lever and press the [power] button 2 times in a row to Activate & Cancel the speed limiter to idle at 25 km/h.
The KuKirin G2 Max Electric Scooter boasts a high-performance rear-wheel motor with 1000 W nominal power and up to 1200 W peak power. This motor ensures exceptional acceleration and a smooth ride, allowing users to confidently handle various terrains.
The Kukirin G2 Max Electric Scooter runs on a 48V 20.8Ah battery, delivering its top speed of 34 mph (55 km/h) and 43-mile(70 km) range.
The Kukirin G2 Max Electric Scooter supports 120kg (265 lbs), making it ideal for most adult riders.
The Kukirin G2 Max has an IP54 rating, meaning it's splash-resistant but not fully waterproof. It can handle light rain, but avoid heavy downpours or submerging it in water.
The G2 Max electric scooter offers an impressive range of up to 43 miles (70 km) on a single charge, making it ideal for long-distance commutes and extended urban rides.
The KuKirin G2 Max is a high-performance electric scooter featuring a powerful 1000W motor, a top speed of 55 km/h (34 mph), and a long-range battery offering up to 70 km (43 miles) on a single charge.
With front and rear suspension, 10-inch Pneumatic Wheels, and smart features, it's an ideal choice for commuting and adventure. As a long-range, high-value electric scooter, the KuKirin G2 Max is highly rated by users.
With front and rear suspension, 10-inch Pneumatic Wheels, and smart features, it's an ideal choice for commuting and adventure. As a long-range, high-value electric scooter, the KuKirin G2 Max is highly rated by users.
Yes, the KuKirin G2 Max comes with a key ignition system for added security.
It also features a button control area with an easy-to-use, multi-function layout and a clear display screen for real-time riding data—making control and monitoring simple and intuitive.
It also features a button control area with an easy-to-use, multi-function layout and a clear display screen for real-time riding data—making control and monitoring simple and intuitive.
No, the KuKirin G2 Max does not have a dual‑motor setup—it’s powered by a single 1000 W motor.
G2 Master vs G2 Max Electric Scooter Comparison
The G2 Master is built for performance, featuring dual 1000W motors, a top speed of 37 mph, and a powerful 52V 20.8Ah battery. With 10-inch tubeless tires and a 43-mile range, it's perfect for high-speed, long-distance rides.
The G2 Max delivers smooth and reliable commuting with a 1000W motor, 34 mph top speed, and the same 43-mile range. Its 48V 20.8Ah battery and 10-inch pneumatic tires offer comfort and control for everyday use.
v Both scooters offer premium features, long range, and solid build quality—ideal for urban riders.
The G2 Master is built for performance, featuring dual 1000W motors, a top speed of 37 mph, and a powerful 52V 20.8Ah battery. With 10-inch tubeless tires and a 43-mile range, it's perfect for high-speed, long-distance rides.
The G2 Max delivers smooth and reliable commuting with a 1000W motor, 34 mph top speed, and the same 43-mile range. Its 48V 20.8Ah battery and 10-inch pneumatic tires offer comfort and control for everyday use.
v Both scooters offer premium features, long range, and solid build quality—ideal for urban riders.
| Feature | G2 Master | G2 Max | Difference / Note |
|---|---|---|---|
| Top Speed | 37 mph | 34 mph | G2 Master is 3 mph faster. |
| Top Speed in Modes | 15 / 24 / 37 mph | 9 / 18 / 34 mph | G2 Master has higher speeds in each mode. |
| Range | 43 miles | 43 miles | Same range. |
| Motor Rated Power | Dual 1000W | 1000W | G2 Master has dual motors; G2 Max has a single motor. |
| Wheel Size | 10 inches | 10 inches | Same size. |
| Wheel Type | Tubeless wheels | Pneumatic wheels | Tubeless is lower-maintenance and more puncture-resistant. |
| Battery | 52V 20.8Ah | 48V 20.8Ah | G2 Master has a higher voltage battery for more power. |
G4 Electric Scooter
The KuKirin G4 electric scooter reaches a top speed of 43 mph (70 km/h), making it one of the fastest electric scooters for high-performance urban and off-road riding.
Highlighted features of the KuKirin G4:
Key required for ignition. IP54 water resistance. Powerful LED lighting with turn signals.
If you’ve lost your electric scooter key, don’t worry — you can replace it by contacting the manufacturer or an authorized dealer. They can provide a new key or help reprogram a replacement. For KuKirin scooter owners, please contact us directly for assistance with key replacement.
60V 20AH large-capacity battery.
No, the KuKirin G4 electric scooter does not have Bluetooth functionality. While it offers impressive features like a 43 mph (70 km/h) top speed and a long-range battery, it does not support Bluetooth connectivity for app control or wireless features.
Yes, the KuKirin G4 electric scooter is rated IP54, meaning it is water-resistant and can handle light rain and splashes. However, it is not fully waterproof, so it’s recommended to avoid riding in heavy rain or through deep puddles. Keep in mind that range and speed may vary depending on rider weight, road conditions, wind, and terrain.
The KuKirin G4 electric scooter features 11-inch wheels, providing excellent stability and smooth rides over various terrains.
The KuKirin G4 comes equipped with tubeless tires, which offer better puncture resistance, improved durability, and lower maintenance compared to traditional pneumatic tires.
Yes, the KuKirin G4 offers a detachable seat as a special feature, which can be purchased separately for added comfort during longer rides.
Yes, the KuKirin G4 is equipped with a touchscreen display that provides easy access to speed, battery level, and other important riding information.
G2 Master Electric Scooter
The Kukirin G2 Master Scooter is a fantastic choice for anyone looking for a powerful and comfortable ride. The scooter's motor provides plenty of power for tackling hills and reaching high speeds, while the long-range battery ensures you can go the distance.
The KuKirin G2 Master can reach a top speed of 37 mph (59 km/h), making it a powerful option for fast and efficient urban commuting.
The powerful battery, with a capacity of 20.8 Ah and a voltage of 52 V, gives the Kukirin G2 Master an impressive range of up to 43 Miles/69 km on a single charge. This means you can embark on long rides without worrying about recharging the battery.
The KuKirin G2 Master offers an impressive range of up to 43 miles (69 km) on a single charge, making it ideal for long-distance rides and daily commuting.
The KuKirin G2 Master is equipped with front and rear disc brakes, which provide a larger friction area, better heat dissipation, and enhanced durability. While it doesn’t have hydraulic brakes, its disc brake system with power cut-off ensures safe and reliable stopping power.
The KuKirin G2 Master weighs 33 kg (72 lbs), making it sturdy yet manageable for its performance class.
The KuKirin G2 Master supports a maximum load of 120 kg (265 lbs), suitable for most riders.
The KuKirin G2 Master does not support Bluetooth connectivity.
The KuKirin G2 Master is equipped with 10-inch tubeless tires (10 x 2.75 - 6.5), providing better durability and puncture resistance.
Yes, the KuKirin G2 Master has an IP54 water resistance rating, allowing it to handle light rain and splashes safely.
Yes, the KuKirin G2 Master is widely regarded as a strong performer in its class, offering a compelling mix of power, range, and value for urban and off-road riding.
Yes, the KuKirin G2 Master 2025 model is the latest version, featuring several key upgrades for improved performance and durability.
It comes with upgraded 10-inch tubeless off-road tires that offer enhanced puncture resistance, stability, and shock absorption for a smoother ride on rough terrain.
The scooter also includes a faster 3A charging port with a spring-loaded waterproof cover to reduce charging time while protecting against dust and water.
Additionally, the reinforced kickstand provides better stability and durability, making it reliable on various surfaces.
These improvements make the 2025 KuKirin G2 Master ideal for both urban commuting and off-road adventures.
It comes with upgraded 10-inch tubeless off-road tires that offer enhanced puncture resistance, stability, and shock absorption for a smoother ride on rough terrain.
The scooter also includes a faster 3A charging port with a spring-loaded waterproof cover to reduce charging time while protecting against dust and water.
Additionally, the reinforced kickstand provides better stability and durability, making it reliable on various surfaces.
These improvements make the 2025 KuKirin G2 Master ideal for both urban commuting and off-road adventures.
G2 Electric Scooter
The KuKirin G2 has a top speed of 27 mph (approximately 43 km/h) under ideal conditions.
Regardless of your destination or planned route, the battery will provide an impressive range of up to 34 Miles/55 km on a single charge. The Kukirin G2 electric scooter also offers three speed levels that allow you to adjust your ride according to your needs and the environment you're in.
No, the KuKirin G2 does not come with a physical key. It features a one-button start system, making it quick and convenient to power on the scooter without needing a traditional key.
The Kukirin G2 electric scooter is not fully waterproof, but it is splash-proof (IP54). This means it can handle light rain or be ridden through shallow puddles, but it is not designed for heavy rain or submersion. Water damage can void the warranty, so it's best to avoid riding in heavy rain or wet conditions.
Charging Time: 8 – 9 hours for a full charge. Load Capacity: Supports up to 120 kg. Braking System: Reliable front and rear disc brakes. Speed Modes: Three adjustable speed modes (15Mph/ 21Mph/ 27Mph)
An 800W motor can typically reach about 25–28 mph (40–45 km/h) on an electric scooter.
✅ Disc Brakes Increased: Upgraded from 140 mm to 160 mm, delivering noticeably stronger stopping power and better control
💡 Integrated Tail Light: Reworked into a sleek, built-in design—enhancing both visibility and aesthetics
🛠️ Reinforced Tailgate: Thickened and sturdier, reducing wear and handling extra loads or rough terrain
🌧️ Fully Wrapped Pedal Deck: Improves water resistance—ideal for riding in damp or splash-prone environments
🔧 Stronger Front Fork: Upgraded to a thicker fork, increasing frame rigidity and smoothing out the ride over bumps and uneven surfaces
💡 Integrated Tail Light: Reworked into a sleek, built-in design—enhancing both visibility and aesthetics
🛠️ Reinforced Tailgate: Thickened and sturdier, reducing wear and handling extra loads or rough terrain
🌧️ Fully Wrapped Pedal Deck: Improves water resistance—ideal for riding in damp or splash-prone environments
🔧 Stronger Front Fork: Upgraded to a thicker fork, increasing frame rigidity and smoothing out the ride over bumps and uneven surfaces
| Component | Old Version | New Version | Benefit |
|---|---|---|---|
| Disc Brakes | 140 mm | 160 mm | Sharper, safer stops |
| Tail Light | External | Integrated | Cleaner look + better visibility |
| Tailgate | Standard | Reinforced | More durable under stress |
| Pedal Deck | Partial cover | Fully wrapped | Improved water resistance |
| Front Fork | Regular | Thicker | Boosted stability and ruggedness |
No, the KuKirin G2 comes equipped with mechanical cable-actuated disc brakes, not hydraulic ones. Its braking relies on cable tension, which some users have criticized as less responsive under high-speed conditions .
However, the scooter does feature spring suspension (front and rear), providing added comfort on rough terrain.
The KuKirin G2 is equipped with a 48V 15.6Ah lithium battery, offering a solid balance between power and range. It delivers up to 55 km (34 miles) on a full charge, with a charging time of 8–9 hours. The battery includes a smart BMS for protection against overcharging and short circuits, making it safe and reliable for daily commuting.
The KuKirin G2 weighs57 lbs (26 kg)and supports a maximum load of264 lbs (120 kg).
Yes, an800W electric scooteris a solid mid-range option. It offersstrong acceleration, can handlemoderate hills, and reaches speeds of around25–28 mph (40–45 km/h). It’s ideal forcommuters, lightoff-road use, and riders who want more power than standard 250–500W models.
The KuKirin G2 comes with 10-inch tubeless tires (size 10×2.75–6.5). These vacuum tires offer better shock absorption, grip, and puncture resistance—ideal for both urban roads and light off-road riding.
Yes, the KuKirin G2 offers a detachable seat as a special feature, which can be purchased separately for added comfort during longer rides.
No, the KuKirin G2 does not have a dual‑motor setup—it’s powered by a single 800 W motor.
Absolutely — the KuKirin G2 delivers where it matters: power, range, ride quality, and price. For riders looking for a do-it-all scooter without stepping into premium territory, this model is a standout.
G3 Electric Scooter
The KuKirin G3 reaches a top speed of50 km/h (31 mph). It offersthree riding modeswith speed limits of15 mph,21 mph, and31 mph.
Yes, the KuKirin G3 is a high-performance electric scooter with a1200W motor,52V 18Ah battery, and10" tubeless tires. It's ideal for riders who need speed, power, and long range.
The 52V 18Ah battery offers a maximum range of60 km (37 miles)on a full charge, depending on terrain, speed, and rider weight.
Yes. The G3 features an LED displaythat shows speed, battery, mode, and other key info clearly, even in sunlight. It adds to the scooter’s premium feel and usability.
The KuKirin G3 has anIP54 waterproof rating, meaning it can handle light rain and splashes, but it’s not suitable for riding in heavy rain or deep water.
Yes, the KuKirin G3 is equipped with built-in Bluetooth, allowing you to connect your smartphone to the scooter’s app for features like ride stats, firmware updates, and remote control settings.
Yes. The KuKirin G3 is equipped with a shock absorption system that improves comfort and stability on rough or uneven terrain.
The KuKirin G3 features a1200W motor, giving it strong acceleration, a top speed of31 mph, and the ability to climb hills up to23°incline.
The scooter weighs25 kg (55 lbs), making it relatively portable for a high-powered electric scooter.
The KuKirin G3 has a52V 18Ah lithium battery, offering excellent range and power for daily commuting or long-distance rides.
Yes, it supports cruise control. You can turn it on or off by long-pressing the mode button.
Yes, you can toggle between KM/H and MPH (miles) by single-clicking the set button.
Yes, to unlock the speed limit, hold the brake lever and quickly press the power button four times in a row.
Yes, you can switch between non-zero start and zero start modes by long-pressing the set button.
G3 Pro Electric Scooter
Yes, the KuKirin G3 Pro is worth it for riders seekinghigh performance, withdual 1200W motors,dual hydraulic brakes, and a range of up to 80 km / 49 Miles. It’s designed for both urban and off-road use.
The KuKirin G3 Pro reaches a top speed of 65 km/h (40 mph), with three riding modes:15Mph/ 27Mph/ 40Mph.
The G3 Pro offers a maximum range of up to 80 km (49 miles) on a full charge, depending on terrain, rider weight, and riding mode.
It features a 52V 23Ah battery, which can last forup to 80 kmper charge. Battery life depends on riding conditions and usage.
Yes, the G3 Pro has anIP54 water resistance rating, which means it can handlelight rain and splashes, but it’s not fully waterproof.
The G3 Pro weighs39.6 kg (87.3 lbs)— heavier than most scooters, but expected for its dual-motor and off-road build.
Unfolded: 1295 × 630 × 1360 mm
Folded: 1295 × 630 × 595 mm
Deck size: 55 × 21 cm
Ground clearance: 18 cm
Folded: 1295 × 630 × 595 mm
Deck size: 55 × 21 cm
Ground clearance: 18 cm
With dual charging ports, the KuKirin G3 Pro fully charges in 5–6 hoursusing two chargers.
The G3 Pro’s 10" pneumatic off-road tiresrequire a tire pressure of 345 kPa(approx.50 PSI).
Yes, it has front and rear suspension for smooth off-road and city rides.
Dual hydraulic disc brakes for strong, responsive stopping power.
Yes, it can climb slopes of 25–35° thanks to its dual 1200W motors.
10-inch pneumatic off-road tires for better grip and shock absorption.
Yes, it folds for easier transport and storage. Folded size: 1295×630×595 mm.
150 kg (330 lbs), suitable for most adult riders.
LED display showing speed, battery, mileage, and mode.
Yes, enable or disable it by long-pressing the mode button.
Yes, press the "Set" button once to switch units.
Yes, hold the brake lever and tap the power button four times.
Yes, long-press the "Set" button to toggle between the two modes.
Shipping & Orders
All the orders will get dispatched directly from our LA warehouse within 2 working days. It would usually take 3-5 workdays to get the package delivered.
If you want to change or cancel your order, please contact us as soon as possible. Our relevant staff will get in touch with you immediately. Your order could be modified or refunded only before we ship out the item. Feel free to reach out to us at market@kugooscooterusa.com for additional help.
KUGOO provides fast shipping to the Contiguous United States for all scooters(Islands like Alaska, Hawaii, and Guam are not available for delivery service). All taxes/duties will be covered.
Most cases of delays will be caused by holidays, natural disasters, or carrier delays. If you need any additional help, please contact our customer service.
If you haven't received your package within the standard delivery times, please follow the steps below.
Check the status of your order with the tracking number first
Contact our customer service immediately for assistance.
Please contact us without any hesitation. It would be appreciated if you notify us of any missing item or mistake within 3 business days of receiving the order so that we would effectively make it right for you.
Unfortunately, the answer is probably no. For now, all products are shipped directly from our warehouse to customers.
Specs & Functions
We recommend inflating its tires to 31.9-34.8 psi (220-240 kPa).
The actual range depends on a variety of factors such as battery status, tire pressure, load, temperature, wind speed, road conditions, and riding habits.
220lbs or below would be the best-case scenario for riding. A heavy-loaded scooter will lessen your range and average speed. You could take it into consideration.
Hi, generally, the charge and discharge cycle of a lithium-ion battery will officially end when it can reach 500 times. In terms of the most common use of electric scooters, we may charge once every 3 days on average, about 120 to 125 times a year, based on this frequency, if you have good maintenance, the battery of the electric scooter The life span is really long!
If the G3 model can only reach a top speed of 15-18 mph, you can hold the brake and double-click the power switch button to release the speed limit.
Riding & Maintenance
KUGOOScooter does use some waterproof materials to prevent daily splash, but we do not recommend riding on a rainy day for any safety risk. A greater priority to KUGOO is the safe use of our scooters. After all, it's an electric scooter.
KUGOOKIRIN provides a reliable warranty that is processed in the most hassle-free way possible.
Safety First, you should wear a helmet while start riding it and beware of the local weather, then watch for the hazards on the road, and never forget to lock up your scooter after a ride.
Everything you hate about commuting is solved. Say goodbye to traffic, delays, and uncertainty. With a lightweight electric vehicle, you can hop in the bike lane and on local streets and get wherever you need to go faster than ever before.
Hi, we don't recommend you ride it in the snow, it's dangerous, and the battery will run out faster than normal under 0 ℃.
No, however, we do not recommend charging the scooter for longer than a maximum of 24 hours.
Yes. The more battery power is consumed, the lower the voltage, and the corresponding maximum speed will be slower.